Frequently Asked Questions

Everything you need to know about working with us.

What is this?

Welcome! The Pulsar and Prism platforms are automated solutions for academic researchers in the behavioral sciences.

Secure data collection, enhanced engagement algorithms, and intelligent use of artifical intelligence are just some of the ways in which we like to put our computer science into your behavior science :-)

You can choose to setup everything yourself, or have us to it for you (we build most studies within 90 days).

We easily integrate with REDCap, Qualtrics, Fitbit, Garmin, Bodytrace, and Omron to ensure you can stay focused on your work while our platform handles the rest.

Is this the right fit for my project?

Maybe. We support three kinds of solutions in the behavioral sciences: intelligent text-messaging interventions (Pulsar), apps for CBT-style interventions (Prism), and apps for smart EMA/survey-based studies (Prism).

All studies get access to our intelligent rules engine, have a fixed, up-front price, include real-time data capture from digital devices (Fitbit, Garmin, and Bodytrace), and feature modern staff dashboards for data analysis and export.

You can choose to setup everything yourself, or have us to it for you (we build most studies within 90 days). We even integrate with REDCap if you need it. Best of all, you get to focus on your science while we build everything for you.

Can I trust Software for Research?

We have implemented studies all over the country: at Duke, Northwestern, Penn State, Johns Hopkins, and the MD Anderson Cancer Center, to name a few.

We're always happy to provide detailed references upon request.

How much does it cost?

Take a look at our transparent pricing table so you'll know immediately if we fit your budget.

If your project requires any extra costs, we will tell you up front. Any unforeseen costs incurred after your project starts fall on us, not you.

Do you send data to AI?

No. Participant data never leaves our data center. AI is only used to help translate natural-language sentences into structured data for our system to interpret and to identify patterns amidst aggregated, anonymized, statistical patterns.

What AI service do you use?

We support multiple AI providers and can use your institution's AI model of choice at no additional cost.

What about PHI and security? Are you HIPAA compliant?

Our data meets the industry-standard security levels for PII and PHI, including full HIPAA compliance.

We screen and enroll participants with REDCap. What happens next?

We can integrate with your institution's REDCap project to synchronize our participant roster with yours, avoiding any manual entry into our system. You still get access to our real-time dashboard so you can watch data flow into your study as it happens.

Our IT department requires new vendors to go through a lengthy approval process. Is that a problem?

You're not hiring us to build sofware for you. You're buying a software license to a commerical platform (think Teams or Zoom or WebEx). That said, we have extensive experience working with IT departments at academic institutions. If we're not already an authorized vendor at your institution, we will work with them to establish our credentials, ensuring a smooth transition for your project.

Still have questions?

We're happy to chat about your specific research needs.

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